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Services Account Representative M/V/X


Beschrijving van de functie This international company is focusing on delivering high-quality products and services to its B2B customers. Jobomschrijving We are looking for a Services Account Representative who will: - Support team members as the main customer contact for operational service matters - Help manage service contracts, service coordination and customer support - Contribute to service sales growth through effective account management - Work closely with internal stakeholders to deliver high-quality, customer-focused solutions What you will do: - Handle orders and coordinate relevant parts and materials - Perform purchasing and invoicing tasks; collaborate closely with service admin teams - Coordinate service contract fulfilment and non-contract events, including scheduling and scope changes - Lead customer communication and planning for service, maintenance, permanent solutions and rebuild kits - Resolve customer enquiries and direct them within the organization - Support sales teams and customers to achieve desired outcomes - Follow up on customer satisfaction and represent the customer voice internally Jouw profiel A successful Services Account Representative should bring: - Experience in a customer-focused role, preferably with responsibilities in order management and service coordination. - Strong skills in managing customer accounts and handling administrative tasks. - Excellent communication and organizational abilities. - A collaborative mindset and the ability to work effectively within a team. - Proficiency in software and tools (SAP, excel). - Fluent in English and Dutch (French is a plus). Voordelen van de betrekking Our partner offers you: - A full time position, 40 hours work schedule - A competitive monthly salary between €3500 and €3800 gross/ - Extra-legal benefits: Meal vouchers, eco cheques, transport reimbursement, 12 adv-days, netto allowances, bonussystem, 13th month and dubble vacation money. - Join a professional team workign across differnet europena countries. - International company with the focus on close internal collaboration and driven by innocation and growth.

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